Tenneco Announces Aftermarket Customer Of The Year Award Winners In Exclusive Awards Ceremony
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| BUDAPEST, Hungary, November 9, 2007 – Tenneco Inc. manufacturer of Monroe® shock absorbers and Walker® exhaust systems and catalytic converters, today announced its prestigious “Customer of the Year” Award winners who were recognized in a special awards ceremony held in the Festetics Palace in Budapest, Hungary.
“It is truly an honor to award these customers for working with us to achieve the highest level in professional and quality-driven relationships,” said Alex Gelbcke, Vice President and General Manager, Aftermarket Europe. “We would like to thank them as both business partners and aftermarket industry leaders. This special award sets an example of excellence for the rest of the aftermarket to follow.” The Tenneco Aftermarket Customer of the Year Award program was launched across Europe, Middle East and Africa in March 2006. It rewards Tenneco’s aftermarket direct wholesale customers for efforts in areas such as communication, market performance, distribution, innovation, education and partnership. An independent jury composed of leading names in the automotive industry, as well as university representatives, selected the winners in each category. Winners were selected at a meeting in Brussels on September 20 after conducting an evaluation since the beginning of the year. The Communication award recognizes customers who demonstrate a balanced communication mix, creativity and dedication to using advertising and promotional means to promote their products. The Education award was presented to customers who showed the greatest commitment to improving the standards found in the industry through their education and training programs. The Innovation award was presented to the customer who demonstrated the highest level of creativity and innovative thinking in any area of business. The Distribution award is for the physical distribution of goods and recognizes the customers who create the most efficient and effective distribution networks. The Market Performance award was presented to customers who demonstrated high efficiency in their sales and market intelligence process, as well as in driving efficiencies through every area of their business. The Partnership award was presented to long-term customers who have continuously demonstrated the ability to partner with Tenneco to enhance supplier standards and contribute to better service for the entire customer base. Josef Frank, Director of the Aftermarket for Clepa said: “It has been an honor for me to participate as an independent jury member in the Tenneco Customer of the Year Awards.This program is an excellent initiative that brings added value and shows Tenneco’s care and commitment to its distributors.” The Customer of the Year 2007 winners were: Communication: Sonicel - Acessórios e Sobressalentes, Lda, Portugal.Education: Eugen Trost GmbH & Co. KG, Germany Innovation: Amsterdam Motors, Russia Distribution: Derendinger Gruppe, Switzerland Market performance: Norauto France, France Partnership: SPEEDY France S.A.S, France; Van Heck & Co BV, The Netherlands Additional awards of recognition were handed out to: Auto Krešo, Croatia General Parts, Italy Eugen Trost GmbH & Co. KG, Germany PV Automotive GmbH, Germany Auto Kelly, Czech Republic Doyen Auto SA, Benelux Moto - Profil Ltd., Poland Camberley Auto Factors, UK “Tenneco extends warm congratulations to all the winners. These customers have delivered excellent results,” Gelbcke said. “We would also like to thank all of our customers for their outstanding efforts and collaboration,” he said.The panel of jury members included: Josef Frank, Director Aftermarket for Clepa (European Association of Automotive Suppliers).John Wormald, founder and partner of AutoPolis consulting company, with John McCormack co-author of the first ever book on European Spare parts' Aftermarket David Winter, Executive Vice President International Sales of TecCom and former Vice President Aftermarket for Tenneco Daniel Spindler, professor at MBA Solvay Brussels program, specialist and consultant for SME's (small & middle sized companies) Patrick Giraud, Consultant of AutoPolis and former responsible for international Aftermarket Sales for SKF. Participants spent an exciting two days in Budapest. They participated in specially organized business circles, high level round tables with external specialists designed to facilitate best practice exchanges to support the independent aftermarket and distributor’s competitiveness. Topics included logistics, managing growth, block exemption regulation, change and idea management, and vendor managed inventory (VMI). Participants, concluded the two days by exploring the city and making valuable business connections. For more information: Simonetta Esposito, PR Manager Europe, Tel: (00) (322) 706 9000 Email:Sesposito@tenneco.com
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